Terms & Conditions

These terms and conditions (“Terms”) govern your participation in the fitness retreats organised by Mana Performance Collective Pty Ltd (“Mana Performance,” “we,” “us,” or “our”). By booking a retreat or participating in any activities organised by Mana Performance, you agree to be bound by these Terms. If you do not agree with these Terms, you may not participate in the retreat.

1. PAYMENT POLICY

a. To reserve a spot on a specified retreat, a non-refundable booking fee of $560 AUD is required upon booking to secure the reservation. Full payment (the balance) must be made within 30 days of the retreat start date. Prices are based per person, twin share (share with another retreat guest or bring a friend/partner) or for private rooms where specified, but DO NOT include flights. Participants must have adequate travel insurance to cover all activities listed.

2. TRAVEL INSURANCE

a. Please note, even if you have private health insurance in Australia or your respective Country of residence, it is unlikely that this insurance will cover overseas trips such as the retreats offered by Mana Performance. It is your responsibility to organise suitable travel insurance. Although we strongly encourage you to do so, you acknowledge that Mana Performance is not in the business of providing insurance products and cannot be held liable if your failure to arrange suitable insurance coverage leaves you exposed, medically, financially, or otherwise.

3. MANA PERFORMANCE CANCELLATIONS DEFINITIONS

a. “Cancellation” is defined as not attending your scheduled retreat, including postponing or rescheduling. “You” refers to the guest booking a Mana Performance retreat. “We” refers to Mana Performance Collective Pty Ltd. It is your responsibility to read and understand our cancellation policy before making a reservation. Naturally, no one books with the intention of canceling or postponing their retreat, but unexpected things do happen, so please consider purchasing travel cancellation insurance.

4. TRAVEL CANCELLATION INSURANCE

a. Depending on the policy and conditions, travel cancellation insurance may pay for some or all cancellation fees. Strictly for informational purposes and not to be relied upon, with most agencies, this type of insurance must be purchased within 14 days of making your reservation to optimise your level of protection. 

5. GUEST CANCELLATION POLICY

a. Depending on when you cancel, cancellation fees may apply. Fees are determined by the following schedule (“the Cancellation fee schedule”):

•  If you cancel 60 days or more before your retreat start date, you will be refunded (less any bank or exchange fees) the full retreat amount (minus your $560 booking fee).

•  If you cancel 30 days or less before your retreat start date, you will forfeit your entire payment.

b. Due to our need to commit to accommodation and other arrangements in advance, exceptions to our policy cannot be made for any reason. We do not offer credit for arriving late or leaving early. A guest can change to another of our retreats 30 days or before your retreat start date for a fee of $250. Please note the retreat must have availability.

6. MANA PERFORMANCE COLLECTIVE PTY LTD CANCELLATION POLICY

a. If Mana Performance Collective Pty Ltd must cancel a retreat for any reason you’re entitled to transfer your full retreat payment to another retreat (either scheduled or at some future time). Alternatively, you may request a refund of your applicable payment, which will be accommodated for insofar as is possible, taking into consideration any non-retrievable costs to which we committed in anticipation of your retreat. Mana Performance Collective Pty Ltd is not responsible for your expenses incurred in preparation for any canceled retreat such as other accommodation, airline tickets, loss of work, and/or other costs associated with preparing for your trip. If an event is needed to be postponed due to circumstances out of our control you will be provided with your choice of a place on the new event date or a 100% credit voucher to use on any of our retreats.

7. PASSPORTS, VISAS & DOCUMENTS

a. It is the responsibility of each participant to obtain a valid passport, visa(s), and necessary certificates for any country to be visited in connection with a Mana Performance Collective Pty Ltd retreat. 

8. THIRD PARTIES

a. Mana Performance Collective Pty Ltd holds no responsibility for the actions or omissions of third parties or independent contractors, including in the event that they modify the nature of a service on a retreat as compared with the advertised nature of the service.

9. INDEMNIFICATION

a. By participating in the retreat, you agree to indemnify and hold harmless Mana Performance Collective Pty Ltd, its affiliates, officers, directors, employees, agents, and representatives from and against any and all claims demands, liabilities, damages, losses, costs, and expenses (including but not limited to reasonable attorneys’ fees) arising out of or in connection with your participation in the retreat, including but not limited to any injury, illness, loss, or damage to person or property. This indemnification shall extend to any third-party claims, actions, or proceedings brought against Mana Performance Collective Pty Ltd arising from your actions or omissions during the retreat.

10. GENERAL WAIVER

a. You acknowledge that during a retreat you participate voluntarily in any and all activities arranged by the retreat organisers, and insofar as legally permissible, surrender your right to any cause of action against Mana Performance Collective Pty Ltd arising from any loss or damage to person or property that occurs during a retreat.

11. PHOTO/VIDEO RELEASE FORM

a. By booking into a retreat, you consent to the use of photographic portraits, images, and videos in which you feature, taken during the course of the retreat, for commercial use in association with Mana Performance Collective Pty Ltd’s business. You hereby release and discharge Mana Performance Collective Pty Ltd from any and all claims and demands arising out of or in connection with the use of the photographs and video footage, including without limitation any claims for libel or invasion of privacy. 

12. SERVERABILITY

a. If any provision of these terms and conditions is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be deemed severed from these terms and conditions, and the remaining provisions shall continue in full force and effect to the fullest extent permitted by law. The invalidity, illegality, or unenforceability of any provision shall not affect the validity, legality, or enforceability of any other provision of these terms and conditions.

13. CHANGES TO THESE TERMS AND CONDITIONS

a. Mana Performance Collective Pty Ltd reserves the right to modify or amend these terms and conditions at any time, without prior notice. Any changes will be effective immediately upon posting on our website or other communication channels used for retreat bookings. It is your responsibility to review the terms and conditions periodically for any updates or changes. By continuing to participate in the retreat or booking future retreats after any modifications to the terms and conditions, you acknowledge and accept the updated terms.

14. CREDITS AND VOUCHERS

All credits and vouchers are not redeemable for cash or refund.